Please be aware the expected release date is usually based on our eta from supplier or can be a placeholder for unknown release dates. In most cases we will ship the product as soon as we can depending on the release date and the arrival of stock to our warehouse. We will do our best to ship these products before the official release date – to ensure the product is delivered to your door on the official release date. Once the product has been released please contact us to request a refund of the difference. If you preorder an item and our price changes before the release date, you’ll pay the lowest price. When placing a preorder please note that you will be charged the full amount right away. Preorders work just the same as a regular order, except that you won't receive your order until the product is officially available for sale. Send the goods to the address: Colby d.o.o., Ob DrMaribor, Slovenia.One of the advantages of shopping online with us is your ability to preorder games before they’re available for sale on the store shelves.Protect the goods properly to avoid damage during transport, Attach a copy of the invoice for the goods you are returning,.In your user account, mark the goods you want to return and fill in all the necessary information,. If the purchase is made by a legal or natural person performing a gainful activity, regardless of its legal organizational form or ownership, these provisions do not apply to it. We enable legal or natural persons who perform a gainful activity to return the delivered items within the warranty conditions. The goods are sent to the seller: Colby d.o.o., Ob DrMaribor, Slovenia. The burden of proof regarding the exercise of the right of withdrawal is borne by the customer. It is considered that the customer submitted the withdrawal statement in time, if they submit or send it within the time limit set for withdrawal from the contract. Notice of withdrawal may be made by the customer in their user account or by an unambiguous statement clearly stating that they are withdrawing from the contract.
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